Karachi, Pakistan – May 23, 2024 –Silkbank, a prominent bank in Pakistan, reaffirmed its strategic relationship with Xpert Digital (XD), a leading global digital transformation company, to revolutionize its digital banking capabilities using the Temenos Digital banking platform. This collaboration will empower Silkbank to deliver a new era of customer-centric digital solutions.
This collaboration combines Xpert Digital’s extensive expertise in digital innovation with Silkbank’s commitment to delivering exceptional customer experiences. Together, they will focus on reimagining and enhancing Silkbank’s digital banking suite, creating a more seamless, intuitive, and customer-first experience for its customers.
Xpert Digital will bring immense value to Silkbank’s current offerings. Customers can look forward to a more personalized interface, improved accessibility, and a suite of innovative features that will make banking more convenient and enjoyable.
By leveraging Xpert Digital’s proficiency in digital transformation, Silkbank is determined to deliver a top-notch banking experience that meets the highest standards of quality and innovation.
Today marks a significant day for us in digital transformation. Silkbank reaffirms its relationship with Xpert Digital and Temenos to further expand its digital banking services. We chose Xpert Digital and Temenos because of their innovative and customer-centric approach. They have transformed top-tier banks in the MENA, Africa & APAC regions and we are eager to see how this collaboration will benefit the bank. Together, we are set to revolutionize the way banking is done at Silkbank, making it easier and more convenient for our customers.
Adnan Siddiqui
Head of Information Technology, Silkbank
I am delighted to announce that Silkbank has once again reaffirmed their collaboration with Temenos and Xpert Digital. It is with great pleasure that I welcome Silkbank onboard for this exciting journey. Through this renewed partnership, we are committed to revamping Silkbank’s digital transformation platform. Our goal is to ensure that Silkbank not only enhances its digital banking capabilities but also gains a competitive edge in the region. We look forward to working closely with Silkbank and achieving remarkable milestones together.
Shazia Hammad
CEO, Xpert Digital
We are excited to once again be the chosen digital banking platform for Silkbank. Their dedication towards digital banking demonstrates a forward-thinking approach that we are proud to support. Our shared vision of delivering superior, customer-centric digital banking experiences drives us to continually innovate and excel. Together with Xpert Digital, we will support Silkbank in their journey towards digital transformation, ensuring they remain at the forefront of the banking industry with best-in-class technology and services in the region.
Lee Allcorn
Managing Director - Middle East & Africa, Temenos
About Xpert Digital (XD)
Xpert Digital (XD) is an ISO-certified, award-winning digital banking and digital lending implementation partner for global banks. With a proven track record of serving over 100 million users worldwide, XD has successfully implemented digital solutions for over 40 top-tier banks across 22 countries. XD takes pride in having a dedicated team of 150+ expert digital banking consultants, possessing deep expertise in Retail, Corporate, SME and Digital Lending solutions.
XD’s innovative and modern delivery methodology, digitalworkx©, is a proprietary and pre-built accelerator factory, designed to streamline the digital transformation process. This unique delivery methodology reduces risk, accelerates time-to-market by 50%, and ensures a seamless transition to a digital-first banking model.
With well-established Global Centers of Excellence (COEs), XD offers on-site and offshore solutions to its global clientele through a 200+ team, operating from its headquarters in Dubai, UAE with regional offices in Muscat, Johannesburg, Karachi, Addis Ababa, Jakarta, Singapore, and Sydney.
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About Silkbank
Silkbank is a leading bank in Pakistan dedicated to providing comprehensive and innovative retail and corporate banking solutions. Silkbank offers a wide array of financial products and services, including personal and business banking, Islamic banking, investment solutions, and treasury services. The bank prides itself on its customer-centric approach, prioritizing long-term relationships and personalized solutions to meet the unique needs of each client. Silkbank’s dedication to technological advancement ensures that its customers have access to cutting-edge banking tools and services that simplify financial management and enhance their overall banking experience.
For more information, visit www.silkbank.com.pk
About Temenos
Temenos (SIX: TEMN) is the world’s leading open platform for composable banking, serving clients by helping them build new banking services and state-of-the-art customer experiences. Top performing banks using Temenos software achieve cost-income ratios almost half the industry average and returns on equity 2X the industry average. Their IT spend on growth and innovation is also 2X the industry average.
To find out more about Temenos, please visit: www.temenos.com
