Addis Ababa, Ethiopia – February 25, 2025 – Cooperative Bank of Oromia (Coopbank), Ethiopia’s most innovative and forward-thinking financial institution, has reinforced its long-term partnership with Xpert Digital (XD) to take digital banking to new heights. Building on the successful launch of Retail and Corporate Digital Banking on the Temenos Digital Platform, this extended collaboration aims to deliver groundbreaking digital onboarding, seamless payment solutions, and furthering platform upgrades, positioning Coopbank at the forefront of Ethiopia’s digital banking evolution.
Coopbank has been a pioneer in Ethiopia’s financial landscape, leading it toward a fully digitized and customer-centric banking experience. By constantly introducing innovative digital solutions, Coopbank has not only strengthened its market position but also empowered millions of customers with seamless and efficient banking services.
With this extended partnership, Coopbank is all set to deliver Innovative Digital Onboarding with a smooth, full-fledged digital customer registration experience, eliminating traditional barriers and enhancing accessibility. With Seamless Payment Solutions, enabling real-time, secure, and efficient digital transactions, fostering financial inclusion in Ethiopia. Additionally, with Continuous Enhancements & Upgrades, Coopbank will leverage the latest technological advancements to deliver a superior and customer-first user experience which further solidifies their commitment to digital leadership; ensuring that Ethiopian banking customers receive world-class services tailored to their evolving needs.
The collaboration between Coopbank and Xpert Digital has already set new industry benchmarks, with the successful implementation of Retail and Corporate Digital Banking Solutions. With this latest development, the partnership is now geared towards further innovation, agility, and scalability across Ethiopia and the entire African region.
"At Coopbank, innovation is at the core of our strategy. By extending our collaboration with Xpert Digital, we are taking bold steps to introduce new digital technologies and capabilities that will redefine how banking is experienced in Ethiopia. Our goal is simple, to provide customers with seamless, secure, and next-generation financial services. With Xpert Digital as our partner, we are confident in delivering a transformative digital banking to our valued customers."
Mr. Aman Semir
Transformation and Strategy Officer, Cooperative Bank of Oromia.
"Cooperative Bank of Oromia is the undisputed leader in Ethiopia’s digital banking transformation. Our strengthened partnership underscores a shared vision, delivering unparalleled banking experiences through advanced technology. By implementing state-of-the-art digital onboarding, seamless payment solutions, and continuous upgrades, we are setting new standards for efficiency, security, and customer experience. Xpert Digital is proud to be a trusted partner in this journey, and we look forward to transforming the future of banking together."
Mr. Hammad Rasool
Co-Founder & Director, Xpert Digital.
About Cooperative Bank of Oromia
Cooperative Bank of Oromia is one of Ethiopia’s largest financial institutions, driven by its purpose of “Empowering Communities, Transforming Lives.” With Vision 2030 to “Lead the way in financial inclusion, sustainability, and community empowerment for a brighter future,” the bank remains dedicated to redefining the banking experience. Guided by its Mission 2030— “Rooting our foundation in communities, we redefine the banking experience through innovative financial products to bank smarter and live better”—Coopbank offers a diverse range of services, including retail, cooperative, institutional, diaspora, and interest-free banking. Its digital banking solutions encompass mobile and SMS banking, online banking, card banking, and cutting-edge financial platforms like Coopay-Ebirr and Michu. With more than 12 million customers worldwide, Coopbank operates through an extensive network of over 740 branches and agents across Ethiopia, fostering financial accessibility and economic growth.
About Xpert Digital (XD)
Xpert Digital (XD) is an ISO-certified, award-winning digital banking and digital lending implementation partner for global banks. With a proven track record of serving over 100 million users worldwide, XD has successfully implemented digital solutions for over 49+ top-tier banks across 23 countries. XD takes pride in having a dedicated team of 200+ expert digital banking consultants, possessing deep expertise in Retail, Corporate, SME and Digital Lending solutions.
XD’s innovative and modern delivery methodology, digitalworkx©, is a proprietary and pre-built accelerator factory, designed to streamline the digital transformation process. This unique delivery methodology reduces risk, accelerates time-to-market by 50%, and ensures a seamless transition to a digital-first banking model.
With well-established Global Centers of Excellence (COEs), XD offers on-site and offshore solutions to its global clientele through a 220+ team, operating from its headquarters in Dubai, UAE with regional offices in Muscat, Johannesburg, Karachi, Addis Ababa, Jakarta, Singapore, and Sydney.
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